We are here for you, trying to help to the fullest of our capability, working with you. Rest assured knowing we are doing our best, and if something goes wrong, we will do what we can to fix it. We love our customers to be happy so let's talk so we can keep everything running smoothly.


This website is operated by Smart Store LTD  ("we" or "us" or MyDesignGift). The following terms and conditions (the "Agreement") govern all use of this website (the "Site") and the services available on or at the Site (taken together with the Site, the "Service"). The Service is offered subject to your (the "User") acceptance without modification of all of the terms and conditions contained here and all other operating rules, policies and procedures that may be published from time to time on the Site by MyDesignGift – including, without limitation, ShippingReturns PolicyPrivacy Policy and others. Do not use this Site if you do not agree with this Agreement. You must take the time to read and understand these Terms before using Smart Store LTD services. By registering with Smart Store LTD, you accept that you are entering into a contract with us under these Terms. People who register for Smart Store LTD  establish an "Account" and become "Users". Wholesale accounts are regarded as “business”, not as a “consumer”. Visitors to Smart Store LTD who do not become Users, but who nevertheless use the Site and/or download the App, affirm that they are bound by these Terms each time they access Smart Store LTD. You should be aware that these Terms may change from time to time as mentioned in Clause 1 below.

The website provides access to a number of services that may be used in accordance with these terms. The Service includes, but is not limited to:

These terms or User Agreement govern the relationship between you and us. This website (and the services provided through the website) can only be used if you agree to these terms. You may only use the website in accordance with these terms. Only persons aged sixteen years or over may agree to these terms and use the website or the services offered through the website.


We may modify these terms at any time. Smart Store LTD  reserves the right, at its discretion, to modify this Agreement, fees, charges, terms or any site content at any time. The User shall be responsible for reviewing and becoming familiar with any such modifications. Use of the Service by the User following such notification constitutes the User's acceptance of the terms and conditions of changes as modified. The modified terms will come into effect as soon as they are posted on the website. The use of the website or any services provided through the website after that point will be subject to the modified terms. Your provision of any payment details deems that the terms are accepted by you, the buyer.

Changes to your order/Cancellations


We have different rules for the cancellation and return of your purchase dependant on if it is a personalised or non-personalised product. Please see below.


Illegal use and harm to our system


Reproduction of site content


Operation of website


Sellers and Drop-shippers